Privacy policy

Last Updated: 3 June 2026

Everest London respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit everestlondon.com or place an order through our website.

Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Delivery address

Order Information

  • Products purchased

  • Order details

  • Transaction information

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookie and analytics information

Customer Communications

  • Messages sent through email or customer support channels

How We Use Your Information

We may use your information to:

  • Process and fulfil orders.

  • Provide customer support.

  • Send order confirmations and delivery updates.

  • Manage returns, refunds, and exchanges.

  • Improve website functionality and user experience.

  • Detect fraud and maintain website security.

  • Send marketing communications where you have chosen to receive them.

Legal Basis for Processing

Where required under applicable data protection laws, we process personal data based on one or more of the following legal grounds:

  • Performance of a contract.

  • Compliance with legal obligations.

  • Legitimate business interests.

  • Your consent, where applicable.

Payment Information

Payments are processed through third-party payment providers. Everest London does not store complete payment card details on its own systems.

Sharing Information

We may share information with service providers that assist us in operating our business, including:

  • Payment processors.

  • Delivery and logistics providers.

  • Website hosting providers.

  • Analytics and technology service providers.

Information is shared only where necessary for the provision of our services or to meet legal requirements.

Cookies

Our website uses cookies and similar technologies to help operate the site, analyse performance, and improve user experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the website.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services.

  • Maintain business records.

  • Comply with legal and regulatory obligations.

  • Resolve disputes and enforce agreements.

When information is no longer required, it is deleted or anonymised where appropriate.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to certain processing activities.

  • Request a copy of your data in a portable format.

  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details below.

International Transfers

Some service providers used to operate our website may process information outside the United Kingdom or European Economic Area. Where this occurs, appropriate safeguards are implemented where required by applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The latest version will always be available on this page.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact at the following address::

Business Name: Everest London

Company Name: EXIMTRA

Company number - SIREN: 933451213

VAT Number: FR26933451213

Address: 66 AVENUE DES CHAMPS ELYSEES, 75008 PARIS, FRANCE

E-mail: mail@everestlondon.com

Phone number: +33 7 69 15 27 72